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  • Writer's pictureAmanda Bird

Our Guide to Protecting Your Business on Social Media

Updated: Nov 24, 2021

Social media platforms are excellent ways to connect with your friends and family, but they are also a powerful tool to reach your target audience, gain traction, and increase sales! If you want to become successful in the digital age, you must include social media in your marketing plan.

Indeed, the medium has been instrumental in growing countless businesses worldwide, changing how entrepreneurs and industry leaders market their brands and transforming the dynamics of customer relationship management. However, you must not be blind to the risks your business is exposed to when using the platform.

The Dangers of Social Media

None can deny the excellent advantages of building a social media profile for your brand. With the vast array of features you can utilise to widen your reach and pique the interest of potential customers, you have a greater chance of reaching your business goals and, ultimately, achieving success!

You’ll be able to scale up your business if you know how best to use social media features. But despite the countless advantages social media marketing offers, it’s also crucial to be informed of the several factors that could endanger your entire company.

As a gateway for cybercriminals, social media provides them avenues to exploit your business by stealing user accounts, login details, and more. No one is safe from hackers and other ill-intentioned individuals.

As long as you perform your work online, there’s always the chance that a cybercriminal could compromise your operations and prevent you from going forward with your marketing plan.

How to Protect Your Business Online

Social media provides access to anyone, including cybercriminals. Although there’s nothing you can do about the number of dangers that could threaten your business, you can protect your brand from them. Don’t wait to suffer a cyber attack before emphasising cyber protection if you don’t want to suffer from financial loss and damage to your reputation!

Here are some ways to ensure that your brand is protected from the risks on social media:

Invest in Cyber Protection Insurance

Having business insurance isn’t enough to protect your company if you’re running your operations on social media. We suggest purchasing a cyber protection insurance package to address cyber-related issues and help you manage any incidents from ransomware or malware attacks.

Create a Social Media Policy

Protecting your brand on social media requires a team effort—your employees must be mindful of what they share and post to avoid suffering from cyber attacks.

By creating a social media policy, your employees will be held accountable for their behaviour on social media, and they’ll have a better understanding of what they should and should not share. As a result, your employees will feel more empowered to promote the brand message online.

Protect Your Passwords

Sometimes, hackers don’t gain unauthorised access to your social media profile through elaborate means. Often, cybercriminals manage to hack into your account because your password is easy to find! We recommend using password managers to securely share login credentials and avoid them from getting leaked to other people who are not part of your company.


Social media is a double-edged sword—you can achieve many things with it, but you’re also left susceptible to cybercriminals hoping to take advantage of your business. Suffering from malware attacks or a security breach could significantly impact your business and make it challenging to restore your reputation to what it once was. Cyber protection goes a long way—with the proper steps, you can run your business online and gain success without problems!

Do you want to protect your business from cyberattacks on social media? Then, let our team at New Wave Insurance help you find suitable protection! We will help you find the best cyber protection insurance package for your business, protecting it from the financial impact of computer hacking or a data breach. Book a FREE 15-minute consultation today!

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