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  • Writer's pictureAmanda Bird

Why Business Management Liability Insurance Matters

When operating a business, it’s important to cover exposures and risks that you face in your day-to-day life. Business management liability insurance is just for this purpose, fulfilling the needs of managers, directors, and similar positions.

If you think about it, people in these positions face risks every day—signing contracts, filing important documents, and everything else that involves important decisions. With all that to think about, it helps if you could have the peace of mind offered by insurance.

Differences With Public and Product Liability

As a manager or someone in a similar position, you will have a lot more say in what happens in the business. These decisions can affect both your employees as well as your clients and customers. Management liability involves protecting you from decisions that affect your employees. Public liability, meanwhile, protects you from decisions that affect your customers instead.

It has to be understood early on that these two liability coverages are different. Anyone looking to get business management liability who also has to deal with the public should consider getting both if possible.

What You Need to Consider

When we make bad decisions, more often than not we don’t intend to. It might have been due to a small mistake like a typo, other times a misunderstanding. In either case, the issue would remain regardless of our intent. It might be worth your time to explain yourself to your employees to help them understand how you made your mistake but if the damages are big enough, you might find that this is a difficult task to achieve.

What Happens When Claims Are Made

Business management liability insurance is meant to protect you during times when employees are needed for an investigation. When claims are made, they usually happen because you’ve received some kind of formal complaint. Having this coverage handy means you don’t have to worry about what to do while your employee is busy talking to officials.

What happens after the investigation will vary. If the investigation found you not guilty of anything then you could proceed as normal. Otherwise, you can expect to have to pay damages and court fees associated with the complaint. With management liability, you can expect financial support in paying these fees.

The real danger comes when multiple employees file claims against you. This is where the level of coverage becomes important as large groups of cases involving the same company can compound your situation negatively.

What to Remember

While this may trigger some kind of anxiety in business owners, we can’t avoid the decisions that we are forced to make every day for our business. The trick isn’t avoiding these decisions—it’s about being sure that you’re well informed so that you can act decisively. This means taking more time to reach a conclusion, time spent reading as much as you can about the issue. Keep the company as a whole in mind when making big decisions so you can be sure that you can defend your choice to your employees.


At the end of the day, business management liability is the perfect way to be more confident with your business decision-making. It can be challenging, after all, with everything you have to keep in mind. Think of it as giving yourself a safety blanket, just enough to make sure you don’t suffer when disagreements with employees happen.

Contact New Wave Insurance if you need management liability insurance. We are your insurance expert, and we can help you find the right insurance for your assets, business, and indemnity. We've helped countless others and small businesses find the right insurance for their situation. Get a free price quote by calling (07)55041999 now!

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